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	Extreme Service - we recognize that if we can't get what you need you'll find it somewhere else
	Extreme Service - we recognize that our word is still as strong as a handshake
	Extreme Service - we recognize that our customers look to us for answers (if we don't know the answer, we'll look to our resources to find the answer for you)
	Extreme Service - we know what it means when one of customers say "I need it now...or yesterday would have been better"
	Extreme Service - There's no one better to listen to that to listen to each other

We're the independent welding and industrial supply that still
listens to the customer and what they need. No matter how you cut
it - listening to the customer has survived all tests of time, and it's
the best indicator of how well a company will be a resource for the
user. That philosophy applies to the availability & pricing of
product as well as understanding the customer, what your product
needs are, and even the billing requirements of your company.

To us, it means that we have to:

Listen to what customers want and be able to find it or have it in
stock

Have competitive pricing

Respond by getting the order to customers when they need it

Follow up on products delivered for satisfaction

Make sure billing is correct and timely

Evaluate ourselves every day to see if we are improving ways to
better serve our customers